Terms of Service — Vaaho Home

Last Updated: October 17, 2026

Welcome to Vaaho Home. These Terms of Service govern your access to and use of our website, online store, and related services. By visiting our website or purchasing products from us, you agree to these terms.

Please read them carefully before using our website or placing an order.

1. Business Information

Vaaho Home operates as a home textiles and furnishings brand associated with Vaaho Turban House.

Physical Store: Vaaho Turban House
Address: SCO 1003, Udyog Path, Opposite Bus Stand, Sector 22B, Chandigarh, India – 160022
Telephone: +91 172 465 1465
Additional Contact: +91 172 270 9907

For store-related concerns, customers may visit the physical store during its operating hours.

2. Eligibility and Use of the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you use the website on behalf of another person or organisation, you confirm that you have the authority to do so.

You agree not to use our website for any unlawful purpose, attempt to interfere with its operation, or engage in fraudulent activities.

3. Products and Descriptions

Vaaho Home offers home textile products, which may include:

• Bedsheets

• Bed covers

• Pillows

• Blankets

• Quilts

• Woollen bedsheets

• AC blankets

• Comforter sets

• Wedding trousseau sets

• Towels

We make reasonable efforts to display accurate product descriptions, images, colours, dimensions, materials, prices, and other product information.

However, actual product colours may vary slightly due to screen settings, lighting, photography, and manufacturing variations. Product availability may change without notice.

Customers should carefully review the product details before placing an order.

4. Pricing and Payments

All prices displayed on the website are stated in Indian Rupees (INR), unless otherwise indicated.

Applicable taxes, shipping charges, and other costs will be displayed or communicated as appropriate during the purchase process.

We reserve the right to correct genuine pricing or listing errors and update prices prospectively. An order will not be cancelled solely at our discretion where doing so would violate applicable law or a binding contractual obligation.

Orders are subject to successful payment authorisation and acceptance. We do not store full payment card details on our own systems where payments are processed by third-party payment providers.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automated order confirmation does not necessarily constitute final acceptance of the order. We may contact you if additional information is required to process it.

Orders may be delayed or declined where there are legitimate reasons, such as product unavailability, suspected fraudulent activity, payment failure, or material listing errors, subject to applicable law.

If an order cannot be fulfilled after payment has been collected, any refund legally due will be processed in accordance with applicable law.

6. Shipping and Delivery

Delivery timelines, shipping charges, and available delivery locations will be communicated during checkout or through the applicable shipping information.

Delivery estimates are approximate and may be affected by courier delays, weather, operational disruptions, or other circumstances outside our reasonable control.

Customers should provide accurate shipping addresses and contact details. Additional charges or delivery difficulties arising from incorrect information may be handled in accordance with applicable law and the disclosed shipping terms.

Nothing in this section excludes any obligation imposed on us by applicable consumer protection law.

7. Return and Refund Policy

Vaaho Home follows a no-refund policy for purchases, except where a refund is required under applicable law.

Customers are encouraged to review product descriptions, sizes, materials, colours, and other details before placing an order.

Concerns regarding products or purchases should be raised in person at:

Vaaho Turban House
SCO 1003, Udyog Path, Opposite Bus Stand, Sector 22B, Chandigarh, India – 160022

Please bring your order confirmation, invoice, or other proof of purchase and explain the issue to our store team.

Requests involving damaged, defective, incorrectly supplied, or misdescribed products will be assessed in accordance with applicable law. Nothing in this policy limits a customer's statutory rights or remedies.

For further details, please refer to our separate Return and Refund Policy published on this website.

8. Cancellations

If you need to request an order cancellation, please contact the store as soon as possible.

Cancellation requests are subject to the order's processing and dispatch status, the applicable policies disclosed at purchase, and applicable law.

Any refund due following a cancellation will be handled in accordance with applicable law.

9. Intellectual Property

Unless otherwise stated, the content on this website, including brand names, logos, text, graphics, photographs, designs, and other materials, is owned by or licensed to Vaaho Home.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics tools, and external links.

These services may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of third-party websites, subject to obligations imposed by applicable law.

11. Privacy and Personal Information

We collect and process personal information as necessary to operate our store, fulfil orders, provide customer support, process payments, and comply with legal obligations.

Your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review the Privacy Policy available on our website for additional details.

12. Limitation of Liability

To the extent permitted by applicable law, Vaaho Home will not be liable for indirect or consequential losses arising from the use of our website where such exclusion is legally permissible.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights and remedies.

We do not guarantee uninterrupted or error-free website operation, although we will take reasonable steps to maintain the availability and security of our services.

13. Indemnity

You agree not to misuse our website or infringe the rights of others through your activities on it.

To the extent permitted by applicable law, you may be responsible for losses arising directly from your unlawful use of the website or breach of these Terms.

Nothing in this section imposes liability where it would be prohibited by law.

14. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our operations, website features, or legal requirements.

The revised version will be published on this page with an updated revision date. Changes will apply prospectively unless applicable law requires otherwise.

15. Governing Law and Disputes

These Terms are governed by the laws of India.

Any disputes will be handled by the competent courts or other appropriate forums in accordance with applicable law. Nothing in this clause restricts a consumer from approaching a consumer forum or exercising any other statutory right available under applicable law.

16. Contact Information

For questions about these Terms, orders, products, or other store-related concerns, please contact or visit:

Vaaho Home / Vaaho Turban House
SCO 1003, Udyog Path, Opposite Bus Stand, Sector 22B, Chandigarh, India – 160022
Phone: +91 172 465 1465
Additional Phone: +91 172 270 9907

We recommend visiting the physical store for assistance with purchase-related concerns, as described in our Return and Refund Policy.

By accessing or purchasing from Vaaho Home, you acknowledge that you have read these Terms of Service, subject to your rights under applicable law.