Shipping policy
Shipping Policy — Vaaho Home
Last Updated: October 17, 2026
At Vaaho Home, we aim to deliver your favourite home textiles safely and efficiently. Please review our shipping policy to understand our order processing and delivery timelines.
1. Order Processing and Packaging
All orders require up to 3 business days for processing, packing and dispatch preparation after the order has been placed and payment has been confirmed.
Order processing may take longer during holidays, peak shopping periods or due to unforeseen operational circumstances.
2. Delivery Timeline
We deliver across India, subject to serviceability at the customer's location.
After the order has been processed and dispatched, delivery generally takes 5–10 business days.
The estimated overall timeline is therefore approximately 8–13 business days from order placement, assuming normal processing and delivery conditions.
Please note that delivery timelines are estimates and may vary depending on the customer's location, courier availability, weather conditions, public holidays and other logistical factors.
3. Shipping Charges
Any applicable shipping charges will be displayed during checkout or communicated before the order is confirmed.
Shipping charges, if applicable, may vary depending on the delivery location, order size and shipping method.
4. Order Tracking
Where tracking is available, tracking details will be shared with the customer after dispatch.
Customers may use the provided tracking information to check the progress of their shipment.
Please allow time for the courier's tracking system to update after dispatch.
5. Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including courier disruptions, adverse weather, public holidays, remote delivery locations or other logistical challenges.
If your order is delayed beyond the expected delivery period, please contact us or visit our physical store for assistance.
Nothing in this policy excludes any obligations or remedies required under applicable law.
6. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address, PIN code and contact number when placing an order.
If you notice an error in your shipping details, please contact us as soon as possible. Changes may not be possible once an order has been dispatched.
Additional delivery attempts, return-to-origin shipments or reshipping arrangements may be subject to the applicable courier terms and relevant law.
7. Damaged or Incorrect Deliveries
If your order arrives damaged, defective or different from what you ordered, please raise your concern promptly at our physical store.
Please retain the product, packaging, invoice and any relevant photographs to help our team assess the issue.
Concerns will be reviewed in accordance with applicable law and our Return and Refund Policy. Any remedy required by law will remain available to the customer.
8. Delivery Availability
Delivery is available across India where our shipping partners provide service. Some remote or restricted locations may have limited delivery availability.
If delivery is unavailable for your PIN code, we may contact you to discuss the available options.
9. Contact Information
For shipping-related queries, order concerns or assistance, please contact or visit:
Vaaho Home / Vaaho Turban House
SCO 1003, Udyog Path, Opposite Bus Stand, Sector 22B, Chandigarh, India – 160022
Phone: +91 172 465 1465
Additional Phone: +91 172 270 9907
Customers may visit the physical store for assistance with their orders.
10. Policy Updates
Vaaho Home reserves the right to update this Shipping Policy when necessary. Changes will be published on this page with the revised date.
By placing an order, customers acknowledge the estimated processing and delivery timelines outlined above, subject to their statutory rights under applicable law.